Fragrances

All Sales are final Due to hygiene reasons And safety concerns

  • Policy
  • Return & Refund Policy
  • All sales are final. Due to the nature of decants, we are unable to accept returns or exchanges. Please make sure to double-check your order before purchasing.
  • Shipping Policy
  • We process and ship orders within 1–3 business days. All shipments are sent via Canada Post. Shipping times may vary depending on your location, but most customers can expect their order within 5–7 business days. 
  • Shipping Locations:
  • 🚚🌎
  • We offer worldwide shipping. If your country is not listed at checkout, please contact us and we’ll do our best to accommodate you.
  • Estimated Delivery Times:
  • Canada: 2–7 business days
  • USA: 5–10 business days
  • International: 7–21 business days (may vary by country and customs)

 

Shipping Fees:

Shipping costs are calculated at checkout based on your location and packa weight. Some countries may have free shipping on orders over a certain amount.

 

Customs & Import Taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Lost or Delayed Packages

 

In the event that your package does not arrive or is delayed, please contact us immediately. We will file a trace with Canada Post after 2 business days to investigate and resolve the issue. We are not responsible for delays caused by the carrier or incorrect shipping information provided by the customer.

 

Damaged or Defective Products

 

If your product arrives damaged or defective, please reach out to us within 7 days of receiving your order. We will work with you to resolve the issue, either by offering store credit for next time orders.